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Our Values

The Cruise Club is all about great value holidays and creating memories that last a lifetime. We take the time to listen to our customers and our independence allows us to offer genuine choice and unbiased advice. Customers come back to us every time they travel and recommend us to their friends because we really do care.

Great holidays and fantastic customer service is what The Cruise Club is all about!

Our service is friendly and relaxed but always honest, professional and dependable. Our staff are passionate about travel and spend time training to ensure their knowledge is up to the minute. We love to welcome customers to our branches but are also available by telephone or email if you can’t make the time to call in. We think of our customers as individuals and listen to understand their needs and preferences, which means our service is always unbiased and honest. We are there to resolve issues should they arise before, during or after your holiday.

All our holidays come with 100% financial protection so our customers can relax and look forward to their trip knowing that their money is protected.